Why does my My Fusion Head Unit keep locking up when connected to my iPod/iPhone ?

If you are experiencing software lock ups or your unit freezes the first thing to do is reset the Head Unit by holding down the power button for  10 seconds (MS-RA200) or pressing the reset button inside the face plate (MS-XX600). Then reset your Apple iPhone by powering down and then restart the phone. Reset your iPod (see Apple website for model specific information).This should resume normal operation, then make sure you have the latest version of  iTunes and the latest Operating Software in your iPod/iPhone. It is important to update software when Apple release new versions. If you are connected via a Dock ensure you are using the correct sleeves and the connection to the Head Unit  is secure.

Check that your Apple product is supported by the Fusion Head Unit.

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